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How to pack an item

Packing


Who you are packing for depends on the hand-off method you picked when you submitted the item:


  • Online consignment — the item never comes to the store. It stays with you; you pack it and send it straight to the buyer once it sells, then confirm the shipment on the sale detail page.
  • Drop-off / mail-in / pickup — the item goes to the store first. Stick a tag with your short_id on every item so staff can match it to your submission (you'll find it in My Items after accept).

  • Either way, pack it like this:


  • Shoes: ideally in the original box (keeps the value). No box is fine too.
  • Apparel: folded, in a paper bag.
  • Accessories: in bubble wrap or a small box.
  • Mail-in: packing tape, not staples. The box must not be torn.